London is a city brimming with history, attractions, and hidden gems, making it both an exciting and overwhelming place to explore. With so much to see and do, it can be difficult to know where to start, and that’s where a personalized touch makes all the difference. As a concierge, I always take the time to get to know my guests—understanding their preferences, likes, and dislikes—to curate experiences that feel uniquely tailored to them.
That said, there are some spots I personally love that often fly under the radar, far from the usual tourist paths. Below, I’ve highlighted a few of these lesser-known treasures that offer something special beyond the well-trodden landmarks.
One of my top recommendations is The Silver Vaults, an extraordinary underground antiques market located on Chancery Lane. Home to the world’s largest single collection of silver for sale, this hidden gem is far from the average tourist destination. Originally opened in 1885 as a safe deposit for wealthy individuals to store their silver, jewellery, and documents, the vaults have a fascinating history. During World War II, the building above the vaults was bombed, but miraculously, the vaults themselves were untouched, preserving much of their original structure and charm. By 1953, the vaults were transformed into retail units, and today, over 30 independent retailers offer a dazzling array of silver, jewellery, antiques, tableware, and decorative pieces. It’s an impressive and often overlooked spot and remains one of the most secure locations in the world.
Another personal favourite is Burlington Arcade in Mayfair, located just a short walk from 1 Hotel Mayfair. While often passed by without a second thought, this historic arcade, dating back to 1819, is a step back in time. Its beautifully preserved architecture and charming covered walkways make it a must-visit for anyone looking to experience a more refined side of London’s history. As an avid watch collector, I can’t resist popping into The Vintage Watch Company, located within the arcade. Their unrivalled collection of vintage Rolex watches is a true standout, and it’s always a treat to window shop and admire these timeless pieces.
These hidden gems may not be on the typical tourist route, but they offer a deeper, more personal connection to London’s history and craftsmanship. Whether you’re a history buff, an antique lover, or simply someone seeking something off the beaten path, these spots will undoubtedly enrich your London experience.
Jack McCarthy is a member of Les Clefs d’Or Great Britain. This article has been published in its original form.
Europe London Jewelery 1 Hotel Mayfair Silver Vaults Antiques Arcade Watches
From starting my career at The Savoy at just 16, my goal has always been clear: to become a Les Clefs d’Or Concierge. Eight years ago, I achieved this dream at the age of 21, becoming the youngest ever to receive the prestigious Golden Keys.
For me, being a concierge is more than a job—it’s a lifestyle. As Front Office & Concierge Manager at 1 Hotel Mayfair, I am committed to upholding the brand’s core values and instilling these principles in my team. By sharing my passion and extensive knowledge, I strive to enhance every guest experience.
What drives me most is the opportunity to inspire and mentor future concierges. I’ve been fortunate to have incredible mentors, and now, I aim to give back. Recently, I hosted the Concierge Educational Day, designed to equip the next generation of Les Clefs d’Or concierges with essential skills for success. Supporting my team’s growth and guiding others on their career paths is one of the most rewarding aspects of my role.
Nestled on Berkeley Street with sweeping views of Green Park, 1 Hotel Mayfair is London’s first mission-driven sustainable luxury hotel. This flagship property sets a new standard for a transformative luxury experience, one that’s deeply committed to both environmental responsibility and guest well-being.
A striking nine-storey building, 1 Hotel Mayfair features 181 thoughtfully designed guest rooms and suites. Dining is a celebration of sustainability with Dovetale, helmed by two Michelin-starred chef Tom Sellers, and Dover Yard, a signature cocktail bar offering a sustainable drinks programme. Neighbours, the lively café and bar, serves as a daytime gathering spot and evening retreat. For ultimate relaxation, guests can unwind at the Bamford Wellness Spa.
Further elevating its green credentials, 1 Hotel Mayfair partners with like-minded brands to offer experiences that align with its mission. Guests can explore the city in style with a fully electric Audi e-tron, further minimizing their carbon footprint.
To stay connected to the vibrant community, visitors are invited to explore the hotel’s monthly activations calendar, displayed on a charming blackboard in the lobby. From weekly Running Club sessions to Tarot Card Readings, Art Tours with Loyse de Pury, and Wine Tastings with Tara, there’s something for everyone to enjoy.
https://www.1hotels.com/mayfair
+44 020 3988 0055
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