Les Clefs D'Or
Les Clefs D'Or

Your Key To Buenos Aires Argentina – 2023 Les Clefs d’Or Award Nominee

My daily challenge is to make guests fall in love with Buenos Aires, awaking their hidden passions that mysteriously come to life in my city. I must say, this begins quite inexplicably easy from the very first moment they arrive, and it is just because of the folklore that defines us, and which is definitely crossed by passions.

If anyone had to identify Buenos Aires with its most iconic topics, they would absolutely be: Meat, Wine, Tango and, of course, Football. Each of them is so intrinsically part of us that our guests want to know what it is like to experience them as soon as they land. And here is where our key role begins: How to create the kind of magic that will motivate them to come back?

Perhaps arranging a personalized wine-tasting at the “chalecito”, unbelievably unknown to most people but marvelously located on top of a building in front of the obelisk. I could not think of a better way to become a wine-lover than having dinner under the stars watching most likely the most photographed spot of Buenos Aires from a private home that only a few people have ever noticed.

And what about tasting our traditional steak but, instead of at a touristic place, at a small local restaurant located in a neighborhood that falls off the map but which is attended by a meat sommelier. Yes, a “meat sommelier”, a profession which only exists in Argentina and has less than 40 graduates. This person will explain the guest the reason why each piece of meat tastes like it does and everyone will end the night knowing which meat cut to ask for in the next “Asado” they are invited to.

Nothing less than inspiring could be experiencing the enchantment of the tango culture guided by a local. Imagine being taken to the most casual “milongas” not only to watch people dance but also to be invited to try it yourself. The first steps are learned by heart; after that, just allow your senses to be lifted by your partner.

And speaking of passions, football cannot be left behind. Experiencing a super-classic Boca-River football match has been classified by important magazines, such as The Telegraph or the Observer, among one of the best sporting events you must attend before you die. This is a common experience everyone can undertake. However, we seek to provide our guests with the unachievable. So what about being able to visit an empty stadium before the match and being guided by its guard through the most unknown passageways, down to the changing rooms, ending at the main gate where the players enter the stadium smiling at their fans. It would be impossible not to feel the energy that emanates from the ground.

And that is why, every time I see a guest walking out of the hotel´s front door wearing an Argentina soccer team t-shirt carrying a box of bottles of wine, a slight smile is drawn in my face while I think: Buenos Aires, you did it again.

Magalí is a candidate for the 2023 Les Clefs d’Or Award. This article has been published in its original form.

Meet the Author
Magalí Brandariz

I knew my life would be crossed by the tourist industry when I travelled at the age of 10 years old to Iguazu falls. My guide was so proud to show me this natural beauty that I will never forget my admiration for the way in which she made me become a fan of this place. After studying Tourism & Hospitality, I could not decide whether to be a Hotelier or a Tourist Guide until one day a colleague of mine enlightened me and opened the doors to the Concierge world. Once I knew what this profession was about, I was sure I was born to become a Concierge. It unites my two most beloved passions. I became a Concierge in 2017 and, from that moment on, it has become a lifestyle. I immediately joined the local Les Clefs d´ Or Association and any committee I was invited to participate in. My goal has always been to achieve those so awaited golden keys, which finally arrived in 2020 when I officially became a Clefs d´ Or. Palacio Duhau-Park Hyatt Buenos Aires has given me the opportunity to develop myself as Chief Concierge since January 2022 and I am proudly leading a motivated team who works daily to exceed our guests´s expectations.

Palacio Duhau-Park Hyatt Buenos Aires

Palacio Duhau-Park Hyatt Buenos Aires is located in the fashionable Recoleta district, on Avenida Alvear. The two-building complex combines the luxury of an aristocratic palace with upscale contemporary design. The hotel seamlessly integrates Buenos Aires’ legendary glamour with 21st century innovative design. The handsomely restored Palacio Duhau itself, built in 1934 by French architect León Dourge, is one of the few remaining palaces representing the city’s traditional and exclusive “porteña” aristocracy. In contrast, the contemporary Posadas building reflects the future of Buenos Aires. An underground walkway and gallery showcasing international and local artists, and expansive private gardens connect the two buildings. In a chaotic world, Palacio Duhau – Park Hyatt Buenos Aires offers a “Paradise Found” – a magnificent garden providing an elegant sanctuary in the middle of the city. The gardens cover more than half of the 4,400 square meters of the land occupied by the hotel. The hotel features 165 spacious guestrooms offering two categories: suites and rooms. Guests can indulge in haute cuisine created by talented chefs in our three restaurants and bar and immerse in a sensorial journey of well-being at Ahín Wellness & Spa.


+55 11 5171 1214

Related Articles