Dear Friends,

It is an honor and a privilege for the Mexico, Colombia, Costa Rica, Guatemala and Panama to extend our warmest greetings and unwavering support to you, wherever and whenever it may be required.

Our history is founded upon dedication, friendship, and a shared commitment to excellence. In 1997, a significant milestone was achieved for the Concierges of Mexico. Through the invaluable support of Marjorie Silverman and the enthusiasm of Concierges representing numerous hotels throughout Mexico City, Mexico was officially inducted as the 31st Chapter of the Union Internationale des Concierges d’Hôtels (UICH Les Clefs d’Or) during the International Congress held in Rome.

Since that historic moment, Les Clefs d’Or Mexico (ACM Asociación de Concierges de México A.C). has remained steadfast in its mission to promote, preserve, and elevate the true value of the Concierge profession. Through the dedication of its officers and members, the association has successfully united Concierges from across the nation and beyond its borders. Today, we proudly represent 96 active members distributed throughout nine regions: Baja California, Corazón de México, Costa Rica, El Dorado, Guatemala, Triángulo del Sol, Pacífico, Panamá, Sureste, and Valle de México.

Together, Mexico and its partner Chapters offer a remarkable diversity of experiences, cultures, and destinations. Mexico’s rich pre-Hispanic heritage, colonial legacy, and vibrant contemporary culture continue to captivate visitors through its renowned gastronomy, architecture, arts, music, and extraordinary natural beauty. Colombia and Guatemala shines through its cultural richness, warmth, and unique character, while Costa Rica and Panama offer unparalleled hospitality, breathtaking landscapes, and world-class leisure experiences.

United by the values and traditions of Les Clefs d’Or, our Chapters are committed to upholding the highest standards of service, professionalism, and camaraderie. We take great pride in welcoming our fellow members and guests to our region and stand ready to assist in creating memorable and meaningful experiences.

We warmly invite you to discover the beauty, culture, life style and hospitality of our countries and allow us the privilege of serving you with the excellence, discretion, and dedication that define the Golden Keys.

In Service through Friendship,

Lilia Aguilera

President, Les Clefs d’Or Mexico