Les Clefs d'Or®

Tribute to Marjorie


Ms. Marjorie Silverman (April 11, 1939 to October 14, 2015) –The first woman and first member from the Americas to serve as President of UICH, Les Clefs d’Or, Marjorie Silverman was an inspiration to all who knew her.


“Marjorie’s election to the presidency was a watershed moment, truly the dawning of a new era. Her ability to unite and motivate our membership through thoughtful leadership and inspirational vision, will forever be her legacy. As a communicator and negotiator, she was peerless. Her inclusive style engendered widespread respect and admiration. Indeed, much of the success of today’s organization can be traced back to her accomplishments, way back then, and for this, we are eternally grateful.”

– Colin Toomey, UICH President 2015-2017


As the first American Zone Director, Marjorie fondly became known as “La Madrina,” or “Godmother,” due to the many associations she nurtured to maturity. During her directorship, Mexico and Brazil became members of UICH and discussions with Argentina began. She watched the USA section grow from 50 to more than 650 members.

A dedicated mentor and natural leader, Marjorie’s concierge career began at the Westin Chicago, where she worked until promoted to the Chef Concierge position at the InterContinental Chicago. She held every elected office of Les Clefs d’Or USA, including President, in 1989. Ten years later, she was elected the 17th President of UICH, Les Clefs d’Or. Every president – both national and international – has sought her unerring advice at one time or another. At the conclusion of Marjorie’s international presidency, she joined the esteemed Comité des Sages, where she continued to safeguard UICH and advise our association until her death in October 2015.

Marjorie exemplified everything Les Clefs d’Or strives to be. A consummate professional, her brilliance laid in her ability to mentor, teach, and gently guide others. Selfless and generous of heart, she delighted in the success of the association and its members.

In addition to being a great concierge, consultant, parent, advisor, teacher, spouse and role-model, Marjorie was also a master gardener, gourmet chef, voracious reader and renowned wordsmith.

All who were touched by Marjorie Silverman will miss her greatly. May her soul rest in eternal peace.



Paris Head Office

Les Clefs d’Or® International
12 rue Cambon
75001 PARIS, France

Ph: +33 1 42 60 77 57

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